Please Read Our Policy
•REFUNDS, RETURNS & EXCHANGES•
We do NOT offer refunds for failure to review our Policies prior to purchasing. This especially includes our completion date, shipping and our Refund Policy.
•REFUNDS & ORDER CANCELLATIONS•
Refunds and Order Cancellations are only acceptable within 24 hours of the purchase date with a detailed explanation for the requested cancellation. Refunds will be issued via your original payment method minus any transaction fees. Refunds are completed and deposited within 5-7 business days depending on your financial institution. Custom Orders including but not limited to Pre-ordered Custom Signature Wigs, Custom Units, and Custom Services are FINAL SALE. Due to sourcing our products overseas and customizing per your request, often times, we order your order specs within 24-48 hours after your purchase date. These items are non-refundable and cannot be returned to vendor.
•RETURNS , EXCHANGES DAMAGES & ISSUES•
We only replace items if they are defective or damaged. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Customers have 5 days after receiving the item to send a return or exchange inquiry with photos of the defective item(s) to firstname.lastname@example.org to be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your exchange will be processed and you will either be shipped the same product you initially purchased, or refunded.
•SHIPPING YOUR RETURNED PRODUCT•
You will be responsible for paying for your own shipping costs for returning your item. All Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.To complete your return or exchange, we require a receipt or proof of purchase.
All sale items are FINAL and not eligible for refunds, cancellations, returns, or exchanges.
How Much Does A WIG 4 YOU Cost?
Pricing starts at $400 and goes up depending on style, length and color of your dream look.
What is the turnaround time for a WIG 4 YOU?
Once payment is made and received in full, your processing time begins the next business day. This doesn’t include weekends or holidays.Forcustom orders the processing time is 14-26 daysforcompletion. Shipping is an additional 2-6 days depending on location.
How beginner friendly are WIGS 4 YOU?
WIGS4YOU offer several different wig options that are beginner friendly for the first time wig wearer. With a custom fit created from your measurements and an optional wig band added, you will feel secure while wearing your WIG4YOU.
Does WIGS 4 YOU offer consultations?
Yes! We offer both in person and virtual consultation. Email INFO@WIGS4YOUJAX.COM to schedule. Consultations are $50. If you decide to proceed with a custom order, your consultation fee will be deducted from your wig purchase.
How long will my WIG 4 YOU last?
With proper care yourWIG4YOUcan last a minimum of 3 years.
Does WIGS 4 YOU offer maintenance service?
Yes we do! We can shampoo, style, cut and repair your existing wig. Email Info@wigs4youjax.comto inquire. Always remember there’s no set schedule to do maintenance on your wig. Mostly when you notice product build up, then it’s time for maintenance. Also how often you wear the wig can determine if a maintenance is needed.
Does WIGS 4 YOU ship internationally?
Yes we ship worldwide. However we don’t cover international shipping charges or custom charges.
CAN I MAKE CHANGES TO AN ORDER?
Once your order has been placed, we cannot make any further changes to your order. Please ensure that ALL information is correct before proceeding to checkout.